Returns

If you wish to return an item please contact shop@eu.passportal.com for returns information.

Please note the following limitations: 
- Items must be returned within 30 days of purchase. 
- Items that have been laundered or altered in any way cannot be accepted for exchange or return unless faulty. 


If Your Order is Defective 

In the unlikely event that your order either contains the wrong item(s) or defective items, just send it back with an indication of the fault and we'll send you out your items and pay the return shipping charges. 
Contact shop@eu.passportal.com anytime. Our staff will process your request and assist you with return shipping. Ship the item(s) back in any box or envelope.