STORE INFO

Delivery Method and Timing Info:
• All UK orders are shipped via DHL. Shipping will be determined at check out. 
• We now ship to France (£8) Germany (£8) Spain (£9) & Ireland (£8) all shipping costs will be converted to Euros at live exchange rates from these pound equivilants.
• Please allow 2 business days for order processing and verification, and an additional 1 business day for delivery within the UK and 3-5 in Europe. We are not responsible for any lost, stolen, or damaged shipments.
• All shipments are insured and the buyer assumes all responsibilities of claims made with the shipping carrier.
• Please check back with us periodically for any updates regarding our shipping policies.

 

Returns & Refunds

Please contact shop@eu.passportal.com for returns info.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

If you are looking to exchange for a different size or item of the same value email shop@eu.passportal.com to check that we have the requested exchanged item.

 

Contact Us

If you have any questions on how to return your item to us, contact us.

shop@eu.passportal.com